Only Sika (NZ) Limited's current commercial accounts are eligible to purchase directly from our B2B eShop platform.

If you have an account with Sika NZ you should already have an Administrator set up within your business. Administrators can allocate sub users with access, therefore, please contact your Administrator if you require access and set up. If your account does not have an Administrator, please contact our Customer Services team on 0800 745 269 or via [email protected]

Only users with the role "Administrator" can manage the users of your company. If you are an Administrator, in the "Account & Overviews" tab, you can change your personal data as well as your password and manage the individual users in your company. In the "User administration" you can see an overview of all created users. For users of the Sika eShop there are three roles that can be created by the administrator - Viewer, Buyer or Administrator.

Log in with your access data at https://nz.shop.sika.com/home

With the access data you have received by e-mail, you can log in to the Sika Shop via the yellow button.

The Sika eShop is only for Sika account holders. As an indirect customer, you are welcome to purchase Sika products directly from your local building supply store

On this page https://nz.shop.sika.com/login click on the menu item Forgot password ?

While you are logged in, click on your name in the Sika Shop and then on the menu item Profile management. There you can make the desired changes.

Our terms and conditions can be found via the link in the eShop footer, or by clicking here https://nzl.sika.com/en/about-us/sika-nz-terms---conditions-of-sale.html

You can find Sika's current product offering via the "Products" tab. Alternatively, you can use the search function to find products by name, article number or product category. You can also filter by category, colour and packaging.

Clicking on a product will take you to the product page. On each product page you can:

1. Find a description of the selected product.
2. Download product data sheets.
3. Access information about content, sales unit and quantities per pallet.
4. Enter the required quantity and add the product to the cart.
5. Add products to an assigned wish list.
6. View your shopping cart.
7. Proceed to the checkout.

Yes, you can add your desired products to a wish list by clicking on the star next to the product. This Wishlist will be displayed in your customer account in the upper right corner, next to the shopping cart.

When you have placed the products in your shopping cart, click on the button "Proceed to checkout". Here you will find an overview of the shopping cart and subsequent delivery requirements. Once all items have been chosen you are required to:

1. Select your order address.
2. Select your delivery address, or create a new delivery address if required.
3. Select any additional options required for delivery.
4. Select your desired delivery date prior to selecting the "Update shopping cart" button. Note: Without a delivery date you will not be able to complete your purchase.
5. A summary of your order will be displayed.
6. You will be required to click on the "Checkout" button to complete your purchase. Once selected, you will get an overview of the total costs and weights of the order. Please note however, that any applicable freight charges will be applied directly to your invoice and will not be displayed on your order acknowledgement.
7. Once submitted, you will receive an e-mail order acknowledgement to advise of the materials ordered.

While there are minimum order quantities for specific products, there are no minimum values for your placed order. Please note however, that any applicable freight charges will be applied directly to your invoice and will not be displayed on your order acknowledgement.

For any subsequent change to your already placed order, please contact our Customer Service team directly via [email protected] as soon as possible. You can also reach our Customer Service team on 0800 745 269.

You can view past orders via https://nz.shop.sika.com/my-account/orders

You can view past invoices via https://nz.shop.sika.com/my-account/invoices

You will receive an email order acknowledgement. During working hours (Mon-Thu 7:00-16:30 and Fri 7-12:00) the transmission usually takes place within a few hours after the order.

You will receive your invoice as usual.

Please contact Customer Services immediately on 0800 745 269.

Please contact Customer Services immediately on 0800 745 269.

Please contact Customer Services on 0800 745 269 or via [email protected].

If the status completely processed is stored at https://nz.shop.sika.com/my-account/orders, then your entire order has been shipped.

Please contact Customer Services on 0800 745 269 or via [email protected].

Shipments will usually be dispatched within 1-2 business days. In case of a longer delivery times (e.g. item is not in stock) you will be informed via order confirmation.

You can request a delivery date as part of your online order. However, while we will endeavour to supply your materials as requested, if you require somthing special please contact Customer Services on 0800 745 269 or via [email protected].

Your eShop purchases are subject to your standard existing payment agreements.

Your eShop returns are subject to Sika's standard existing terms and conditions. Our terms and conditions can be found via the link in the eShop footer, or by clicking here….

Please contact Customer Services on 0800 745 269 or via [email protected].